Facebook says it will pay $52 million to its thousands of content moderators who developed PTSD whilst reviewing the content on the social media site. Its content creators often review posts about suicide, murder, child abuse, and other disturbing content.
After a preliminary settlement filed at the San Mateo Superior Court, Facebook admitted the toll the job takes on the moderators. The social media firm agreed to pay damages to both current and former American moderators. It will also provide then with more counseling while they work.
The Verge reports that Facebook will compensate 11,250 current and former moderators with at least $1,000 each. Some of the moderators may receive up to $6,000.
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“We are so pleased that Facebook worked with us to create an unprecedented program to help people performing work that was unimaginable even a few years ago. The harm that can be suffered from this work is real and severe,” said Steve Williams, a lawyer for the plaintiffs, in a statement.
Facebook in response says that it will provide the moderators with additional support going forward.
A Facebook spokesperson in an emailed statement said; “We are grateful to the people who do this important work to make Facebook a safe environment for everyone. We’re committed to providing them additional support through this settlement and in the future.”
A former moderator took the social media giants to court in 2018 after developing PTSD as a result of having to view toxic content on the job. That case morphed into the class action that ultimately led to the proposed settlement.
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