While many have adjusted to working from home due to the COVID-19 lockdown, some of the tools needed to stay connected like Zoom maybe posing some challenges to your privacy.
CNET reports that it has found three major privacy issues with Zoom and we will outline them below.
1. Attention tracking feature
This feature allows a meeting host to tell if participants have navigated away from the page for about 30 seconds. It comes in-built and can be accessed both on Zoom’s desktop version and on the mobile app as well.
While this feature may seem like a good addition it may also impede multitasking as well as other important aspects of work. For example, if you need to chat privately in another window to get a particular clarification, you could be in trouble. Also, you may need to switch windows to check some other important things.
2. Zoom’s cloud recording
Using Zoom cloud recording, hosts can record any meeting. And not just that, they can also get a text transcription along with a text file of this meeting. This recording can be saved to the cloud where any other authorised user can access it.
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While this preserves details of meetings, it also implies that others who were not in a meeting can find out what was discussed. This is not always a good thing. For example, imagine someone sharing your one-on-one meeting details with others.
However, Zoom allows Administrators to limit who can access these recordings.
3. Third-party data sharing
While this is not very clear, the CNET article points at the fact that the Zoom app on iOS shares user activities with Facebook. This is possible via something called Facebook’s Graph API.
The policy in Zoom’s agreement does not also clearly address this issue. It gives a dodgy account of what it means by the ‘sale’ of personal data.
These Zoom privacy issues may seem trivia but can be destructive in the long run. Thus, users should be aware of their existence as it will help them know how they use it.
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