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Why Mercedes-Benz Will Recall Almost 1.3 Million Vehicles In The US

Mercedes-Benz will recall 1.29 million vehicles in the US due to a failure in its eCall software. The failure could cause the vehicle not to provide its correct location to emergency responders after a crash, according to Car and Driver.


The recall affects vehicles sold from model 2016 to 2021. These include; CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles, according to the National Highway Traffic Safety Administration. Mercedes-Benz owners would have to check the NHTSA recall site to see if their vehicle is part of the recall.


Mercedes-Benz says it’s unaware of any instances of material damages or personal injuries that have resulted from the issue. However, it plans to provide a free software update to be installed over the air or at dealerships, if the vehicle has a Mercedes Me subscription.

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The company says that “a temporary collapse of the communication module’s power supply caused by a crash might lead to the vehicle’s position during a potential emergency call being incorrect”. It also said that; “other functions of the automatic and manual emergency call function remain fully operational”.


The issue was part of an investigation in Europe in 2019, however, no vehicle has reported the issue in the US. The recall is to begin on 6th April 2021.



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Kolawole Awolope

Passionate about talking, passionate about talking tech.

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