Uber will pay about $2 million (NGN 320 million) to 1,000 disabled riders in a lawsuit settlement in the US. The company has also promised to waive wait time fees for them.
It appears that the fire is still hot under the ride-hailing company, Uber, which faced damning document leaks last week. The new issue is a ruling that says it violated the Americans with Disabilities Act with its wait time fees.
Nearly 1,000 disabled riders were involved in the class lawsuit that resulted in the tech company agreeing to a two-year payment plan. It would also pay some others affected along with nearly 65,000 riders.
According to a statement by the Department of Justice, Uber was charging people with disability wait times when they would expectedly take longer to reach their drivers due to their limitations.
“People with disabilities should not be made to feel like second-class citizens or punished because of their disability,” Assistant Attorney General Kristen Clarke said. Adding that the settlement would send a strong message to other ride-hailing companies that they remain accountable to the people.
However, Uber claims it is not disputing the claims, and its spokesperson said that the company welcomed the settlement. “It has long been our policy to refund wait time fees for riders with a disability when they alerted us that they were charged,” they said.
Also, Uber claimed that it had changed its wait time fees policy to automatically waive it for disabled riders. The company has wheelchair-accessible vehicles (WAV), which lets riders who use non-folding motorized wheelchairs connect with drivers in wheelchair-accessible vehicles equipped with ramps or lifts.
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