This Multi-Year Partnership With Amazon Will Improve Slack’s Services
Slack has revealed a multi-year partnership with Amazon that means all of Amazon’s employees will now use Slack. The partnership will see Slack migrate both its voice and video calling features to Amazon’s Chime platform. This is also alongside a broader adoption of Amazon Web Services (AWS) by Slack according to The Verge.
Slack had previously been using Amazon’s cloud platform for its chat app. However, it will now be making AWS a preferred partner for other important segments. This will include storage, computing, security, database, analytics, machine learning. It will also prefer AWS for future collaborations in developing new features.
“We have not used Azure. The vast majority of our service has always run on AWS,” according to Brad Armstrong, vice president of business and corporate development at Slack, in an interview with The Verge.
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The partnership between Amazon and Slack will impact its competition with Microsoft Teams. One of the major strong points for Teams over Slack has been its voice and video conferencing. Compared to Teams, Slack’s performance in that area does not measure up. Perhaps the partnership would help Slack improve on it.
“For now, we’re just focused on shoring up the back end. As Chime has additional features, we’re looking at bringing the mobile experience to include video, which it doesn’t today. We’re also looking at transcription,” says Armstrong.
“The future of enterprise software will be driven by the combination of cloud services and workstream collaboration tools. Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers,” Slack CEO Stewart Butterfield says.
Both parties will benefit from the partnership as Slack will get to rely on AWS for security and reliability for its voice and video services while Amazon gets an important partner for its Chime platform.
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