Quitting a job over the phone may not be the most polite way to resign, but may be the only option you have in certain situations. Ideally, resignations occur in person, followed by an official resignation letter. However, if that isn’t an option, quitting over the phone or via email are alternatives.
When you are quitting because you have a new position, timing can be quite tight. You may also quit over the phone if you have to resign immediately. For example, perhaps you have a family emergency or personal situation that necessitates your immediate resignation.
You may also want to quit over the phone because your workplace has become toxic, and you do not feel comfortable being there. In these circumstances, you may need to quit without giving notice or working any more days. However, be aware that quitting without notice may cost you a reference.
Read below to find tips on how to quit a job over the phone.
1. Talk to your line manager
The best way to quit a job over the phone is to call your line manager and say very simply that you are quitting. You may want to send an email in advance to schedule the call, to make sure you find an appropriate time to talk. However, if your manager is unavailable, and you can’t wait to resign, you can speak to someone in the human resources department.
2. Don’t go into detail
Resigning from a job, much like a breakup in a relationship, can feel very personal and emotional. Don’t let your feelings take over. Be very direct about why you are calling. You can say things like, “Unfortunately, I wanted to speak to you on the phone today to give my notice” or “Thank you for taking the time to talk. Today will be my last day at company X.” Don’t say much more than that you are leaving, but if you have a reason for quitting that sounds legitimate, use it. For example, personal or family illness are reasons why you could have to quit without notice.
3. Apologize if you give no notice
It’s important to apologize for quitting without notice. Say you regret, due to circumstances beyond your control, that you need to resign immediately.
4. Say thank you
If you like, you can also thank your line manager for the opportunity and say that you enjoyed working together. Do not say anything personal about your co-workers on the call, and do not vent about the position or discuss negative aspects of the job.
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5. Include important questions and information
You can ask any important questions related to your salary or benefits. Also, if you are providing notice, inform your supervisor or line manager of when your last day at work will be.
6. Follow-up with a letter
If you have to resign by phone, follow up later with an official resignation letter, if you can. Send the letter to your boss, as well as the human resources office. It will ensure that your resignation is officially recorded.
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