Several Microsoft 365 services suffered an outage and were down for many people across the world on Wednesday, January 25. The outage happened in the morning and most of these services were business-related leading to complaints online.
According to an Engadget report, Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi and Microsoft 365 Admin Center were all down. Also, some users said that they could not play games using Xbox Live.
The company itself already acknowledged the outage and initially announced that it was investigating the problem. Then, in an update, it revealed the it was a networking configuration issue.
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For many in countries like Nigeria, the trouble was happening at start of business while for US customers, it was still very early in the morning and likely why the issue did not become more prominent.
About two hours after acknowledging the issue, Microsoft said that it had fixed it and rolled back a network change.
We’ve rolled back a network change that we believe is causing impact. We’re monitoring the service as the rollback takes effect.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
Microsoft 365 reported reaching 345 million paid seats in April 2022 and is one of the multinational company’s best moving product annually. The service includes a one month free trial and has family plans ($99.99/year or $9.99/month) for between 2 to 6 individuals and an individual plan ($69.99/year or $6.99/month).
In related news, Microsoft is planning to begin offering other AI products from OpenAI to its Azure customers to improve their business. You can read more about this here: Microsoft Is Adding ChatGPT To Azure OpenAI Service.
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