Instagram now notifies users whenever it is experiencing an outage. This new development comes after the company experienced a second outage in the same week after the October 4 incident.
The feature is currently in testing for United States users. Instagram says an alert would appear as a notification on its user’s Activity feed when “people are confused and looking for answers.”
WhatsApp and sister company apps Messenger, Facebook and Instagram were down for almost 6 hours on October 4, 2021.
Parent company Facebook said in an official statement that the cause of the downtime was due to configuration issues. It also reassured users that none of their data was comprised during the outage. Even CEO Mark Zuckerberg wrote an apology on Monday evening. So technically, the configuration changes on their backbone routers that help with network traffic coordination between data centers caused the downtime in Facebook.
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Meanwhile, its rival Telegram copped more than 70 Million Facebook users after its outage. This was announced by Telegram’s CEO Paul Durov on October 5, 2021.
This huge growth caused a lot of traffic at some point with “some users in the Americas may have experienced slower speed than usual as millions of users from these continents rushed to sign up for Telegram at the same time.” Paul said.
Hilariously, paul described the new users as “the daily growth rate of Telegram exceeded the norm by an order of magnitude, and we welcomed over 70 million refugees from other platforms in one day.”
Telegram stable and reliable platform was ready to save the day during the six hours outage. Cheekily, Paul ended his remark with “For the new users I’d like to say this – welcome to Telegram, the largest independent messaging platform. We won’t fail you when others will.”
Instagram new outage notification would help settle users who might be confused about an outage situation. Most users might feel their data connections are not working or their smartphones are acting up.
Instagram would also notify its users when the outage is fixed and services are back up. This feature which is in testing for the “next few months” should rollout globally if successful.
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