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  /  Tech   /  Daily-Briefs   /  Closed On Sundays: The Story Of Zoom’s Sunday Outage
Zoom Outages

Closed On Sundays: The Story Of Zoom’s Sunday Outage

Users of videoconferencing app, Zoom in the UK and East Coast of the United States complained of outages that prevented them from joining or hosting conferences on Sunday, 17th May 2020. Many others also complained of not being able to see or hear other participants.

 

Although it’s not clear how many users the outages affected, Zoom said it was investigating the issue at the time. The company, however, says that the issue didn’t affect all users but was “limited to a subset of users.”

 

“Our team is investigating the root cause of issues joining Zoom Meetings. These issues appear to be limited to a subset of users,” Zoom said in a tweet.

 

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Zoom fixed the issues about three hours later but due to the day and time frame of the outage, virtual churches would most likely be most affected.

 

The company in another tweet said, “We sincerely apologize for any inconvenience this might have caused. Zoom users impacted by this issue should now be able to host, join & participate in Zoom Meetings & Zoom Video Webinars if they restart their sessions.”

 

 

Zoom has witnessed the number of its daily participant leap from 10 million in December 2019 to 200 million in March 2020.  The coronavirus pandemic which has forced millions to stay at home is the main contributor to this surge. This is because millions turned to videoconferencing as a means to meet, keep in touch, and collaborate.

 

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