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Cisco Unveils Plan To Help Businesses Continue To Function Despite Lockdown

Recognising the strain that businesses will undergo due to the lockdown that coronavirus has caused, Cisco has assured its partners and other businesses of smooth transitioning to working from home.

 

The American multinational technology company understands that businesses will be going through some lockdown related hassles. This is because the company itself faces these same issues.

 

Thus, in a blog post titled: Business Continuity Planning Today, Susie Wee discusses some of Cisco’s moves. First, to help those in the frontline it is donating video conferencing and networking solutions to medical facilities and doctors.

 

It further improved the capabilities of its free Webex offers. Also, it is giving free new or expanded licenses to Cisco Umbrella, Duo, and Anyconnect security products. In all of this, keeps users’ safety foremost in mind while enabling effective remote work.

 

Wee in a conversation with Bailey Szeto, VP of Cisco IT further explained the company’s plans. The four prongs of its strategy include:

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1. Basic connectivity – VPN

It began expanding its VPN to support more employees working from home in Asia. Also, while the capacity was good in Europe, Middle East and Africa, it had to up the game.

 

Now, users can set up VPN access points to automatically redirect and distribute traffic globally as needed. The development team is also looking at a new invention, “split tunneling” that will optimise traffic. This will allow Cisco to send traffic directly through the internet to good internet-connected services, like Office 365, Webex and Salesforce without the need for it to come to Cisco first.

2. Basic collaboration

This basically involves improving its suite of tools such as Webex Meetings, Webex Teams,  Email and Voice. For the Cisco-Webex connectivity, the company claims that it is currently using only 12% of its total capacity, meaning there is still enough to hold the increased demand.

 

However, for emails using Office 365, it hopes the split tunneling will improve its capability.

3. Business applications

Cisco is ensuring that business-critical applications can work safely in its expanded infrastructure. They are also building critical application lists for each function, including engineering, sales and CX. It postulated that every business-critical applications will be available on VPN.

4. Complex use cases, partner services

Cisco team is working on enabling remote access for call center workers. This will allow call center calls to be routed directly to people working from home.

 

This move is important as there will more large virtual events owing to the fact that many firms have cancelled conferences and events.

 

In addition to those mentioned above, Cisco offers some new tools to help businesses during the coronavirus lockdown. Check them out below:

Webex special offer 

Cisco free security offers for Cisco Umbrella, Duo, and AnyConnect

Webex for virtual learning

 

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Onwuasoanya Obinna

A reader of books and stringer of words. Passionate about Science and Tech. When not writing or reading he is surfing the web and Tweeting.

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